Key Areas of Transformation

Our approach lets you proceed at your own pace, focusing only on those areas having the greatest potential payoff:

Start at the top, by looking at your strategic goals

• Begin by identifying how your organization defines success

• Identify key gaps and obstacles preventing the achievement of your strategic goals

• Identify the root causes of the gaps and obstacles

• Formulate a series of pilot initiatives for closing the gaps

• Develop metrics for tracking progress

• Refine the initiatives and roll out across your entire enterprise

Capture, share, and apply lessons-learned

• Reclaim lost time, money, and resources, and do more, and better, with what you already have, by:

  • Learning from successes and failures, and by not repeating mistakes

  • Reducing or eliminating redundant activities ("re-inventing the wheel") by knowing "Who's doing what?" and "How are they doing it?"

  • Using your corporate brain trust to continually answer the question, "How can we do this better?"

Move from a knowledge-hoarding organization to a knowledge-sharing enterprise

• Old habits are hard to break (follow this link for a short article on why knowledge-sharing is difficult, and how some organizations we've worked with are overcoming resistance to change)

Build a "safe proving ground" for continuous learning and innovation

• How fast is your market changing?  How fast are you and your organization changing?

• Keep pace with, and even lead, the changes in your market by making learning and innovation a part of every key business process

Implement a knowledge succession planning program

• Capture your most critical knowledge, before it walks out the door

Streamline knowledge-intensive processes, and make better, faster, and more consistent business decisions

• An Ohio State University study of 400 organizations found that almost half of all business decisions fail

• The same study found that nearly two-thirds of all decisions used the wrong approach

• Capturing, sharing, and applying the right decision processes will result in:

  • Improved quality of decisions

  • Greater capacity for making the right decisions quickly, on-the-spot, with reduced need for escalation

  • Reduced costs and time for making decisions

  • Less money wasted from having to correct mistakes resulting from poor decisions

Use IT more effectively, through improved alignment with strategy, processes and competencies

• Help your workforce better understand why and how to use your existing IT toolset

Delivered through a combination of:

Consulting

• Assessments

• Pilot initiatives

• Mentoring and coaching

• Embedded change agents

Education

• Keynotes

• Workshops

• e-Learning kits

Solutions

• Software applications

• Systems

• Support